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Alexander's Salon & Spa Alexander's, situated in the middle of downtown Scranton, 1st opened its doors in 1995. Our name was chosen in honor of the owner's late father. An 800 square-foot space on Linden Street was our 1st location, and provided hair services along with minimal spa services.
Reviews (10)
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Amy R.
Jun 11, 2022
I have been here a few times for hair cuts and a pedicure. I always like the way my cuts come out but this last time I was there in April, it wasn't what I wanted going in. I was very happy that the beautician didn't go ahead and just put highlights in my hair without testing it first. I am happy she did a dye test first, however when I decided to just get it dyed because the highlights wouldn't take I wasn't happy with the color the girl dyed it.

I asked for a light brown and she went almost black on my hair. Also before I went I asked how much a highlight and dye and hair cut would be I was quoted over the phone and then I go there can't get the highlights done I was told they took that off the price however the price I paid was very close to what I was quoted on the phone for the day highlights and cut.

So either the person quoting on the phone was wrong or the highlight price was never deducted. Either way it was my last time going here because it is over priced especially when you ask for a certain color and the hair stylist does what she wants not what you want.
Amanda Bordo
Jun 02, 2022
I always have a relaxing time. I have had pedicures, gel manicures, facials, massage alone and a couples massage, hair treatments, and more and I really have no complaints for any! It might be 5 or 10 dollars more compared to some others but for the service and environment I think it is worth it definitely for certain services! Looking forward to trying the lash services available! Location and parking downtown.
Angel Cavallo
May 03, 2022
Me and my family feel very bad for the service of this place. My wife made an appointment 2 weeks ago for a waxing. Yesterday I called to confirm it, today he went to his appointment and they tell him that it does not exist on the list. We're going on vacation tomorrow and only one woman understands the waiting process for a wax. They also took away the possibility of going to another place due to lack of time.

We have recorded yesterday's call where we confirmed today's appointment Sunday. but perhaps someone more important was put in that place. the front desk didn't even apologize to my wife. it's a shame that they do this with people and it's worse that they classify people as animals or things.
Jim Powers
Apr 22, 2022
I had the luxury of having the massage room next to the bathroom. So every two minutes I was lucky enough to hear people slamming the door and turning on the loud exhaust fan, gently followed by a toilet flush and a running sink. Super relaxing .also my masseuse was snarky and very condescending. Not a place I would recommend.
Ann Rembish
Apr 21, 2022
Diane is professional and her bubbly personality makes you feel at home. I went in there with great despair at how much I was not happy with the way my hair looked. She listened to what I wanted and was in awe when she was done my expectations were definitely met. Thank you for a wonderful experience. See you soon
Cara Kohl
Mar 15, 2022
I had Sara for my facial and scalp treatment and Allison for my eyebrows, hair treatment and blow dry. They were absolutely wonderful! I was truly relaxed and enjoyed the experience for my first time at the spa and at Alexander's!
Margaret Germain
Mar 14, 2022
March 19, 2022. I have 5 daughters. Over the years they have purchased many gift certificates from Alexander's for me and for each other. My husband and son-in-laws have also purchased gift certificates for us. Today one of my daughters went to Alexander's with a $175.00 gift certificate purchased for her by her sisters. The staff at Alexander's treated her horribly.

They said they could not read the bar code on the certificate that was from THEIR store and would not honor it; they did not look up the details of the purchase of the certificate, ignored my daughter, and started waiting on other customers. In every exchange with the staff it was implied that my daughter had no valid certificate and was lying. My daughter was ignored, embarrassed and humiliated by their demeaning attitude and responses.

After 45 minutes of being demeaned, another of my daughters called and suddenly the staff said she could have her service while she was waiting for proof of purchase. My daughter then said she would like the money for the certificate because of how she was treated. She was informed that they will not do that. if the first staff member had looked up the information at the outset this entire situation could have been avoided. DO YOUR JOB, and TREAT PEOPLE THE WAY YOU WOULD LIKE TO BE TREATED.
Sarah Tigue
Feb 17, 2022
I wholeheartedly recommend Tiffany. She was super kind, knowledgeable and very helpful. My hair needed love and she was so professional and knew exactly what to do! I left her seat feeling like a new woman! She listened and worked very hard to give me exactly what I was looking for.
Diane Johnson
Feb 05, 2022
I have been going to Alexander's for years and Ashley always does an INCREDIBLE job with my hair. She always makes me feel so welcome and is truly skilled at what she does. I always leave there extremely happy with my hair. I would highly recommend her and Alexander's Salon as a whole to everyone!
Brooke Manley
Nov 16, 2021
I had an appointment today dyeing my hair for the first time and I was so happy with how it turned out! I love the color and the layers that were added as well are perfect. Dianna was amazing. She was super sweet, friendly, and very talented! Would totally recommend her and this salon to anyone!