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Business Details
40 Years
experience
Your Trusted Hair & Beauty Salon in Springfield, IL
For over 35 years, Appearances Salon has been a trusted destination for beauty and relaxation in Springfield, Illinois. Founded in 1986 by Bernard Koch Jr., our salon combines family legacy with modern expertise to deliver exceptional hair, skin, and wellness services. Our team of licensed stylists and estheticians provides personalized care, from precision haircuts and vibrant color to rejuvenating facials and waxing. We prioritize client satisfaction through a structured stylist level system that ensures quality service at every experience tier.

Our commitment to growth, community, and technical excellence has made us a regional leader in beauty services. We maintain rigorous standards for professional development while fostering a welcoming environment where clients feel valued and understood. Our approach emphasizes both visual transformation and emotional well-being, helping clients present their most confident selves to the world.
Services
Haircuts Hair Color Facials Waxing Brows & Lashes Smoothing Treatments Special Occasion Styling
Details
  • Year established: 1986
Highlights and features
  • We offer 35+ years of combined stylist experience with ongoing professional development
  • Our structured stylist level system ensures quality service at every price point
  • Specialized color specialists create vibrant, long-lasting hair transformations
  • We provide personalized consultations for every service to match client expectations
  • Our team maintains rigorous technical standards with continuous advanced training
What people say
Fantastic job Very professional Sweet personality Thorough and detailed Extra mile service
Services
Haircuts
Our expert stylists deliver precision cuts tailored to face shape, hair type, and personal style. Using a structured level system, we match clients with appropriately skilled stylists while maintaining consistent quality standards. Services range from classic men's cuts to trendy women's styles, with options for all budgets and experience levels.
Hair Color
Specialized color treatments transform hair with rich reds, natural browns, and modern balayage techniques. Our color specialists create customized shades that enhance natural features while maintaining hair health. Services include full color, highlights, toners, and corrective treatments for professional results.
Facials
Customized facials address specific skin concerns through hydrating, brightening, and rejuvenating treatments. Our estheticians use professional-grade products to improve skin texture and appearance. Services include deep cleansing, exfoliation, and targeted treatments for various skin types and conditions.
Waxing
Professional waxing services provide smooth, long-lasting results for brows, legs, and body. Experienced estheticians use gentle techniques to minimize discomfort while achieving precise shaping. Regular waxing maintains flawless skin texture with reduced regrowth over time.
Brows & Lashes
Brow shaping, tinting, and lash services enhance natural features with expert precision. Our specialists create defined arches and full lashes through meticulous techniques. Services include brow laminations, tinting, and complementary lash treatments for dramatic yet natural results.
People
Bernard Koch Jr.
Founder
Second-generation barber with 35+ years in the industry, established Appearances Salon in 1986. Mentored stylists while maintaining family legacy in Springfield's beauty community.
Natalie
Stylist
Senior stylist with expertise in personalized hair design. Specializes in matching clients' lifestyles with flattering styles while leading the team's consultative approach to beauty services.
Brooke Wallner
Stylist
Creative stylist offering personalized cuts and color solutions. Combines technical skill with understanding of individual style preferences through attentive consultations and detailed service execution.
Caley Cain
Esthetician
Skin care specialist providing customized facials and treatments. Focuses on achieving radiant skin through professional techniques and product knowledge while maintaining client comfort throughout services.
Lauryn Irwin
Stylist
Award-winning stylist with expertise in advanced hair techniques. Featured in hair magazines for innovative styling approaches while maintaining commitment to client satisfaction through personalized service delivery.
Questions
What services does Appearances Salon Salon offer?
We provide haircuts, color treatments, facials, waxing, brow/lash services, smoothing treatments, and special occasion styling in Springfield, IL.
How do I book an appointment?
Schedule online through our website or call us directly at 217-546-3777 during business hours for immediate assistance with reservations.
What is your cancellation policy?
We require 24-hour notice for rescheduling. Missed appointments without notice incur a 50% service fee to maintain scheduling integrity.
Do you have different stylist experience levels?
Yes, our structured level system includes new stylists through senior professionals, offering various pricing options while maintaining consistent quality standards.
Are products available for purchase?
We offer select professional hair and skincare products at special pricing for clients seeking home maintenance solutions between salon visits.
How do you ensure service quality?
Through ongoing stylist education, technical evaluations, and client feedback systems that maintain our high service standards across all experience levels.
Reviews (7)
Jade Rack
Jun 20, 2022 Report
Sarah is so sweet! I love my new hair, she is so attentive and does excellent work. Definitely deserves a pay raise! : Service: Hairstyling
Ashley Esquivel
Jun 02, 2022 Report
Oh my GOODNESS! My experience was AMAZING! Everyone was so awesome and nice and attentive. (I was the girl with the camera guy from Brighter Image Labs, getting the "new smile". Lol) Everyone was so awesome! Sarah highlighted and cut and styled my hair and she did PERFECT! I showed her a picture of the color I wanted and she did even BETTER than the picture! Sarah was amazing and so nice and sweet. Im definitely going to come back to see her!

I believe Erica did my makeup. (Tall, blonde, beautiful, glasses.) She did amazing as well! I showed her a picture of the kind of makeup I wanted and she did exactly what the picture looked like. She did great! She was also super kind and sweet. Everyone there made me feel so welcome and made me feel extremely comfortable! I live about an hour and 15 min away and I will for SURE be making that drive again to come to y'all to get my hair done! Thank you all so so very much for being so kind and amazing. All of you did a GREAT job! I highly HIGHLY recommend this place!
Terri Becker
May 10, 2022 Report
Loved everything about my appt today-the receptionist, other staff present, the beverage bar and specifically Lauren! One of the best 'first time appointments' I've ever experienced. Love the spa feel that's accompanied by friendliness from staff-award winning combination! Service: Pedicures
Patricia Wanless
May 07, 2022 Report
Positive: Cleanliness, Professionalism, Punctuality, Quality, Value The entire staff at Appearances are amazing! Natalie has been cutting my hair well since forever and is truly an amazing human being. Anyone who can cut my hair and my twin boys hair all in the same appointment deserves a medal. Natalie your awesome! Services: Hairstyling, Haircut
Monica Dorsey
Apr 26, 2022 Report
Love, Love, LOVE Nicole! She listens to what you want and talks with you about the process, ensuring exactly what you want results! Personable, sweet and a pure joy to be around while she works her magic! Wonderful atmosphere and friendly people! Services: Hair coloring, Hairstyling
Michelle Meredith
Apr 11, 2022 Report
I needed last minute appointments for lashes and hair. I was added to the cancelation list & received a call within an hour! My lucky day because the ladies made my lashes and hair look fantastic! I have found a new salon for hair, nails, lashes, brows, & facials! Looking forward to my next round of appointments.
Jenna Luz
Mar 26, 2022 Report
I came to Appearances by recommendation of a friend and I could not have been more pleased with my experience! Everyone was great! My stylist was Nicole and she was amazing! She is very personable and talented. I came in wanting quite a bit of hair cut off (I was so nervous) and Nicole took the time to discuss length and style options with me. Once we had a plan, she got to cutting and the result was phenomenal. Thank you to Appearances for a great first time and thank you Nicole for a fantastic cut and style! Will definitely be returning.