Keter Salon

No doubt this Is the best salon in the east bay. Especially Tony is a genius. Every time he gives me a haircut that shaves off 5-10 years from my looks On a serious note, they are very knowledgeable, creative and dedicated professionals. Highly recommend to give them a try.

This was my first time getting a haircut from Jo-anna. I'm so pleased! At the beginning, she asked great questions to better understand what kind of hair I have, the hair products use and hair styling routines. She did a fantastic job! I highly recommend her.

Nelly really knows what she is doing, I've been to a lot of other places but nothing compares to how she took care of my hair needs. Even recommended a new hairdo and I absolutely fell in love! Thanks again for taking care of me Nelly

Got balayage and haircut both times 1st time going was ok. The woman I was scheduled with was very nice, was honest about how close she could get my hair to the color I wanted and tried hard to do it well. I really like how it came out. At the end I felt like she was trying to sell products to me- this made me feel like they have a quota to reach for hair products to sell, making their pitch seem more about moving product and less about what products I needed for my hair. 2nd time it took weeks to get an appointment.

I would call and call with no answer and my voicemails would not be returned. When I finally got someone on the phone it was 3 weeks later. They told me the woman who had previously done my hair was booked out for the next two weeks. I said, no worries I will go with another stylist I need my hair done. They paired me with a stylist who they said would be more expensive due to her experience.

I said "no problem, makes sense". The sad part is that the stylist did not do my hair at all how I wanted, she kept it really dark with hardly any noticeable difference. Then she told me she decided to go darker but that I shouldn't worry it would lighten up and that instead of giving me all the balayage dimensions I had asked for she gave me less, because I didn't go in often enough to get a touch up so it would look weird.

My question is why? If I ask for something and the stylist thinks something can't be done or would be better shouldn't that be discussed before doing my hair? She also tried to sell me products I did not need. And then her next client came early so she did not even completely dry my hair before she said her goodbyes. TL;DR- they charge too much for a salon who doesn't return calls. Try's to sell you products you don't need and does a poor customer service job. Also, stylists are a hit or miss. The more experienced stylist charged more but did not do my hair at all how I wanted it.

I have incredibly difficult hair to navigate. Nick aced it and has been my Hair Color Savior. Highly recommend Service: Hairstyling

Critical: Professionalism, Punctuality, Quality, Value She butchered my hair and dyed it gold/bronze. And charged me over 400 dollars. I asked for a styled cut and a dark brown dye for my daughter's wedding that was in thre days. I cannot redeem it. I do not have enough time. And it will take 3 to 6 months to grow this hot mess out. Service: Hairstyling

Got a hair perm + cut men (medium length hair) Turned out pretty well. Happy with the finished results. Nick who did my hair was very friendly and done a great job on my perm and cut. Taking off two stars for the pricing being a bit pricy and not upfront. My total came out to $310. ($209 for perm and $94! For the cut) I think the perm pricing is fair, but $94 for a few inches off my hair!

Definitely over priced imo. :'( Wish they would've given me an upfront quote instead of waiting till the end. I will definitely start asking for a firm price from now on I'd still recommend this salon. It's very clean and seems filled with friendly people. Just ask for the exact price

Mayra has done a wonderful job helping me maintain a professional appearance during Covid and the long months when the salon was closed for services. She asked me a number of thoughtful questions to suggest just the right products to help me take care of my hair when I couldn't get it professionally styled. I have now been to the salon twice during the pandemic.

I am careful about my exposure and felt very safe with the precautions taken by the salon. Mayra listened carefully to what I wanted for my balayage and cut, paid attention to all the details, and did an amazing job. I can't wait to go see her post-pandemic so I can go out afterward with great hair! I have left the salon both times enjoying my time in the chair and feeling fabulous afterward!

Roxy was on point with coloring my hair to a natural even tone. I had come in with dark roots over 2 inches long, with light golden blond and copper brown tones hair color through out the rest of my hair. Not to mention dried out ends and no moisture. Roxy was able to fix it back to looking beautiful brown color, roots to ends. With subtle highlights in the sun. The cut was medium length with layers. I was very happy with returning to my more natural hair tone.

Talk about a place of so many talented hair stylists! I have two ladies I absolutely love going to and am so happy to have found a local spot that I can trust my hair to be done properly. When I go for color I go to Stephanie and I get my cut from Jess. Honestly they both are just so amazing at hair I would trust either one with cut and color. Look forward to all my future appointments. I do recommend to plan in advance as sometimes it can be a little bit of a wait (just like anything that is good- it's in demand).