Business Details
28 Years
experience
Your Eau Claire Sanctuary for Hair, Beauty & Wellness
Nicole's Downtown Salon & Spa Downtown Salon & Spa has been dedicated to providing exceptional beauty and wellness services for over 25 years. Our team of certified professionals specializes in hair styling, color, facials, nail care, and waxing, using premium Aveda products to ensure optimal results. We prioritize personalized consultations and maintain an elegant, welcoming environment to enhance client comfort. Our commitment to continuous education ensures our team remains at the forefront of industry trends and techniques.We pride ourselves on creating a sanctuary where clients can relax and rejuvenate, with a focus on delivering consistent, high-quality service that meets individual needs. Our reputation for excellence is reflected in the positive feedback from our loyal clientele, who appreciate our attention to detail and dedication to client satisfaction.
Services
Hair Styling
Hair Color
Facials
Nail Care
Waxing
Lash Services
Spa Packages
Perm or Body Wave
Makeup
Massage
Details
- Year established: 1998
Highlights and features
- We offer over 25 years of experience in hair and beauty services.
- Our team uses premium Aveda products for all treatments.
- Each client receives personalized consultations and preference tracking.
- Our stylists and spa technicians are certified and continuously trained.
- We maintain an elegant, welcoming environment for client comfort.
Associations and certifications
- Aveda Concept Salon
What people say
Perfect cut
Incredible experience
Beautiful salon
Loved the color
So relaxing
Services
Hair Styling
Our expert stylists provide personalized haircuts and styling tailored to facial structure, hair texture, and lifestyle. Services range from precision men's cuts to specialty bridal styles, with options for children and advanced techniques. We use Aveda products to ensure optimal results while maintaining hair health and vibrancy.
Hair Color
We offer comprehensive hair coloring services including all-over color, root retouch, foils, and balayage techniques. Our Aveda vegan hair color line provides vibrant, long-lasting results while maintaining hair integrity. Specialists create customized color solutions for subtle enhancements or dramatic transformations, with options for both full and partial applications.
Facials
Our facials use Aveda products to address specific skin concerns through customized treatments. Options include plant-based peels, botanical resurfacing, and dual exfoliation techniques that improve skin texture and radiance. Each session targets individual needs while promoting overall skin health and rejuvenation in a relaxing spa environment.
Nail Care
We provide manicure and pedicure services ranging from express options to luxury treatments with hot towel massages. Our nail technicians use premium products for polish application, cuticle care, and hand/foot treatments. Nicole's Downtown Salon & Spa Downtown Salon & Spa signature manicure and pedicure include exfoliation and intensive hydration for complete nail and skin rejuvenation.
Waxing
Our professional waxing services cover facial and body treatments with options for partial or full coverage. We use gentle techniques suitable for all skin types, offering brow shaping, facial hair removal, and body waxing for long-lasting smoothness. Treatments focus on precision and comfort while maintaining skin health through post-care recommendations.
People
Sara Z
Owner
Sara Z leads Nicole's Downtown Salon & Spa Downtown Salon & Spa with over 25 years of industry experience. She maintains strict quality standards while fostering a welcoming environment. Her leadership ensures consistent service excellence and client satisfaction through continuous team development and product innovation.
Christy
Senior Stylist
Christy brings extensive styling expertise to our team as a senior stylist. She specializes in creating personalized hair solutions that complement clients' features and lifestyles. With years of experience, she delivers precision cuts and advanced styling techniques that consistently exceed client expectations.
Katie
Stylist | Spa Tech
Katie combines hair styling and spa services expertise to deliver comprehensive beauty treatments. Her attention to detail and client-focused approach have earned her numerous positive reviews. She excels at translating client descriptions into perfect cuts and colors while maintaining a fun, professional atmosphere during appointments.
Anna
Salon Manager
Anna oversees daily operations as salon manager, ensuring smooth service delivery and client satisfaction. With deep industry knowledge, she coordinates team efforts while maintaining high service standards. Her organizational skills contribute to the salon's reputation for professional, efficient, and welcoming client experiences.
Pallas
Stylist | Spa Tech
Pallas provides expert hair and spa services with a focus on personalized client care. Her dual expertise allows her to deliver comprehensive beauty treatments that address multiple client needs. She maintains current industry knowledge to offer the latest styling techniques and spa treatment innovations.
Questions
What Aveda products do you use in your services?
We exclusively use Aveda's full range of hair, skin, and body products including their vegan hair color line for all treatments.
Do you offer bridal hair styling services?
Yes, we provide specialized bridal styling services with experienced stylists who create custom wedding day hairstyles.
How can I book an appointment?
You can book appointments through our website, by phone at (715) 835-3510, or via our 'Tap to Text' feature.
What are your cancellation policies?
We require advance notice for cancellations as we operate primarily by appointment, especially for specialty services.
Do you provide children's haircuts?
Yes, we offer child haircuts for ages 10 and younger in a friendly, engaging environment.
Are your stylists certified?
All our stylists and spa technicians are certified professionals with ongoing training in the latest techniques.
Reviews (5)
Nanette Tate
May 26, 2022
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The stylist was very kind and very nice to me. However, I asked for specific things for my hair and I don't know if there was a miscommunication or really what happened. Because I repeated what I wanted and asked if she needed any other info from my hair. Well, I wasn't happy with my haircut but the professionalism and service of the place was very nice. I wanted to show pictures and the stylist didn't want to see pictures.
I asked for multiple layers and 3 inches off and all she did was cut a v shape and cut off half an inch maybe. So idk maybe pictures will help even if the stylist says no. But once again nice place, sweet stylist. But there was a disconnect with understanding what I wanted.
I asked for multiple layers and 3 inches off and all she did was cut a v shape and cut off half an inch maybe. So idk maybe pictures will help even if the stylist says no. But once again nice place, sweet stylist. But there was a disconnect with understanding what I wanted.
Kitten
May 25, 2022
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This salon has an almost 5 star rating because they actively delete and report 1 star and negative reviews. I do not recommend this salon Service: Haircut
Lisa Wachsmuth
May 04, 2022
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Katie was superb! I love my hair! She is so professional and made this change just flawless. Thank you Katie for taking care of me! Service: Balayage
Sarah Hipke
Apr 26, 2022
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Everyone I've interacted with at the salon is so incredibly nice, sweet, welcoming, and has excellent customer service skills. Even when a service doesn't go quite as planned and needs fixing I've been met with nothing but smiles and care from staff who just want me to be happy with the end result. Knowing how it can be in the service industry on the other end, I'm so appreciative of the care and concern that has gone into the services I've had done. Definitely making this my go-to salon in Eau Claire and looking forward to coming back for years to come!
Pamela Promer
Mar 06, 2022
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Kim my hair dresser did a great job on my hair. Took the time to make sure I was happy. Instead of using harsh chemicals that most salons use, she used a plant base hair color. Was very clean and the atmosphere had a nice cozy feeling. Plus they have extremely comfortable chairs with leg rest when they rinse you hair out. I had a few complaints the day my hair was done. With all the bad experiences I've had in the past, this one I'm hoping will be my permanent salon.
It was supposed to say I had several compliments on my hair, not complaints. I also forgot to mention when they wash your hair, they give you a scalp massage that'll put you to sleep right on the spot.
It was supposed to say I had several compliments on my hair, not complaints. I also forgot to mention when they wash your hair, they give you a scalp massage that'll put you to sleep right on the spot.
