Business Details
Experience Relaxation at New Moon Spa & Salon
At New Moon Spa & Salon, we have dedicated ourselves to creating a sanctuary of relaxation and rejuvenation in the heart of the Ozark Mountains. Since our establishment, we have provided expert massage therapy, personalized skincare treatments, and professional salon services in a serene environment designed to melt away stress. Our team of licensed therapists and stylists combines technical skill with intuitive care, ensuring each guest receives tailored attention in our private treatment rooms. Surrounded by the natural beauty of Crescent Garden and the historic 1886 Crescent Hotel, we offer a full-service experience that includes infrared saunas, hot tub access, fitness amenities, and outdoor relaxation spaces.We pride ourselves on maintaining rigorous professional standards while delivering the highest level of service to both hotel guests and local residents. Our commitment to quality is reflected in our use of plant-based Aveda products and our focus on creating memorable wellness experiences that extend beyond traditional spa services. Through consistent operation since our founding, we have become a trusted destination for those seeking physical relief, aesthetic enhancement, and mental tranquility. Our facility's integration with the Historic Hotels of America underscores our dedication to preserving excellence in hospitality and guest satisfaction.
Services
Massages
Facials
Body Treatments
Waxing
Hair Services
Tanning
Pedicures
Couples Treatments
Spa Packages
Fitness Access
Highlights and features
- We offer licensed massage therapists trained in personalized care techniques
- Our facility includes private treatment rooms and relaxation spaces with Ozark views
- We provide access to infrared saunas, hot tubs, and fitness amenities
- Our team uses Aveda plant-based products for salon and skincare services
- We maintain historic hotel integration with modern wellness offerings
Services
Massages
Our licensed massage therapists provide customized treatments in private rooms designed for comfort. Services address muscle tension relief, stress reduction, and overall wellness through various techniques. Guests can choose from individual or couples sessions in a calming environment with natural light and adjustable privacy features.
Facials
Rejuvenating facial treatments utilize quality skincare products to address specific skin concerns. Our estheticians provide personalized consultations to determine optimal treatment approaches. Services include cleansing, exfoliation, and nourishing treatments designed to improve skin texture and appearance in a serene setting.
Body Treatments
Specialized body treatments offer comprehensive wellness experiences beyond standard spa services. These sessions incorporate seasonal ingredients and techniques to promote skin health and muscle relaxation. Treatments are conducted in private rooms with adjustable lighting and temperature controls for maximum guest comfort.
Hair Services
Professional hair care services use Aveda plant-based products for coloring, cutting, and styling. Our experienced stylists provide seasonal style recommendations and personalized consultations. Services accommodate various hair types and preferences in a dedicated salon area with modern styling stations.
Relaxation Spaces
Complimentary access to relaxation facilities includes infrared saunas, hot tubs, and outdoor seating areas. Guests enjoy year-round use of these spaces designed for unwinding before or after treatments. Amenities feature towel service, changing facilities, and fitness equipment for comprehensive wellness experiences.
Questions
What spa services are available at New Moon Spa & Salon?
We offer massages, facials, body treatments, waxing, hair services, tanning, and access to relaxation spaces including saunas and hot tubs.
Are salon services available without spa treatments?
Yes, our salon services including haircuts, coloring, and styling are available separately with appointments through our main phone line.
What amenities are included with spa visits?
Spa guests receive access to infrared saunas, hot tubs, fitness equipment, and outdoor relaxation areas with mountain views.
Can non-hotel guests use the spa facilities?
Yes, our day spa services and amenities are available to both hotel guests and local residents with advance reservations.
What are the spa's operating hours?
We operate Sunday-Thursday 9am-6pm and Friday-Saturday 9am-7pm, with seasonal variations possible for outdoor amenities.
Do you offer special packages for events or groups?
Yes, we provide bridal packages, resort specials, and group appointment options that can be customized for specific needs.
Reviews (7)
Sarah M.
Apr 14, 2022
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My mother and I decided to treat ourselves while on vacation in Eureka Springs. The New Moon Spa and Salon was excellent! We received facials, massages, and pedicures. The staff was very friendly and knowledgable. This was a very relaxing experience. We were 100% happy with all the the services. The prices were reasonable. The staff went out of their way to make your comfortable and answer any questions you had. We would go back to this spa anytime!
Faye Parker-Black
Apr 10, 2022
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This is an excellent spa. The staff are wonderful. The only drawback is that a majority of their areas are not wheelchair accessible.
S. S.
Feb 02, 2022
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My husband set up for me to receive a massage as part of our weekend getaway. The staff were all friendly and the massage therapist made the experience very comfortable and relaxing. Should we make our way this way again will definitely set up another massage and explore the other spa amenities.
Heather Morrison
Jan 12, 2022
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You don't have to wear masks in the hotel but you had to wear masks in the salon unless getting your makeup done then you're expected to put a mask back on to pay!?!?!? Luckily I asked about this before starting my makeup appointment and was able to pay in-between my hair and makeup appointments and then made a mad dash for the door when finished so I didn't put my mask on after my makeup was done.
Rachel F.
Dec 05, 2021
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The staff was polite, but the spa did not meet expectations. There were three of us in our group and we all got massages from different therapists. All of us were underwhelmed by the quality of the massages. One of the massage therapists pushed down on the throat of my friend, which none of us have ever experienced in a massage before so that was odd. The restroom was very messy and needed attention.
Used wash cloths were lying in the shower, piles of dirty towels were strewn about, and there was no toilet paper. The hot tub was not hot. We had to walk through the lobby and stand there in our robes to get to the hot tub, which was uncomfortable with other customers who were fully clothed milling about in the lobby area. Not usually one to complain, but this was not the quality spa experience we hoped for.
Used wash cloths were lying in the shower, piles of dirty towels were strewn about, and there was no toilet paper. The hot tub was not hot. We had to walk through the lobby and stand there in our robes to get to the hot tub, which was uncomfortable with other customers who were fully clothed milling about in the lobby area. Not usually one to complain, but this was not the quality spa experience we hoped for.
Mary Tibbits
Nov 22, 2021
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Review update: Despite a less than stellar start to the process they came through and were fantastic. Not only did they personally follow up on my initial review by phone and work to provide a resolution, they did an amazing job when I went in for actual services. The experience from check-in to checkout was phenomenal. I would actually recommend them to anyone. ****** I booked a pedicure. The guy helping me was not knowledge at all.
He made me feel like an inconvenience the entire time and was not even able to get the infrared service booked for me. He answered questions in the least logical way and then got annoyed when I was asking lots of questions that he deemed unnecessary. That I wouldn't have needed to ask if he would've explained things better. Eventually he got exasperated and hung up on me. When I tried to call back and cancel my appointment because I don't want to do business with a place that hangs up on me but who ever answers the phone kept picking it up and putting it on hold to ring back. It's not living up to the standard of service that everyone told me about the Crescent. Thank goodness I didn't shell out for a hotel room too.
He made me feel like an inconvenience the entire time and was not even able to get the infrared service booked for me. He answered questions in the least logical way and then got annoyed when I was asking lots of questions that he deemed unnecessary. That I wouldn't have needed to ask if he would've explained things better. Eventually he got exasperated and hung up on me. When I tried to call back and cancel my appointment because I don't want to do business with a place that hangs up on me but who ever answers the phone kept picking it up and putting it on hold to ring back. It's not living up to the standard of service that everyone told me about the Crescent. Thank goodness I didn't shell out for a hotel room too.
Kimmie M.
Nov 06, 2021
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Wow! What a wonderful experience we had today. Probably one of the best massages my husband and I have had in years. Loved the aromatherapy and pressure point massage. Sierra and Tina were AMAZING! We would come back and specifically ask for them. Great service and really listened to certain Target areas. Our first experience in Arkansas coming from California and very much impressed!